FleetCheck - Privacy

Important Notice: This app collects your device's location data (including in the background) to determine an approximate odometer reading in kilometres. This information is used to help schedule vehicle servicing and to track Road User Charges. Your continued use of the app indicates your consent to this data collection.

Thank you for visiting www.fleetcheck.nz (Website) owned by Fleetcheck Limited (‘we’ or ‘us’ or ‘our’ or ‘Company’).

We take our privacy obligations seriously. The Privacy Policy sets out information on how Fleetcheck collects, holds, uses and discloses information that personally identifies you (Personal Information). You acknowledge that by accessing our Website or using our mobile application you agree to be bound by our Privacy Policy. Please read our Privacy Policy carefully. If you do not accept our Privacy Policy you cannot use our Website or the mobile application. If you have any questions please refer to our Contact Us section below.

This Privacy Policy applies to Personal Information collected from you via our Website, our mobile application, our social media pages, and any other channels where we expressly state that this Privacy Policy applies.

Our Privacy Policy may change from time to time. Any changes will take effect from the date that those changes are published on our Website. We encourage you to regularly check our Privacy Policy and our Website for updates.

Mobile Application Data

Collection of Location Data: Our mobile application collects location data, including BACKGROUND_LOCATION data, to determine an approximate odometer reading (in kilometres). This is achieved by tracking the vehicle’s location while in use.

Purpose of Collection: The approximate odometer reading is used to:

Monitor vehicle usage and determine when a vehicle might require servicing.
Assist in the calculation and tracking of Road User Charges (RUC) based on distance travelled.

Your Consent: By installing and using our mobile application, you expressly consent to the collection of your location data in the background. We provide you with this information up front so that you understand how and why your data is used. You may revoke your consent at any time by changing your device settings; however, please note that this may impact the functionality of the application.

Complete and Accurate Information

Any information you supply to us through our Website or mobile application must be complete and accurate.

What Personal Information do we collect?

Whilst using our Website or mobile application, we may collect and keep your Personal Information, including but not limited to your name, mailing and email address, and, when applicable, location data from your device (as described above). We may also collect details such as the pages you have visited, the time and date of your visit, and any other activity you undertake on our Website or mobile application.

How do we use Personal Information?

We will use your Personal Information for the following purposes:

to conduct our business;
to provide you with the services that we offer;
to personalise your experience on our Website and mobile application;
to improve and enhance your experience and the quality of the services;
to resolve complaints from you;
to process any request you make;
to identify when, how and on which subjects you want to communicate with us and to consider what products and/or services you might be interested in;
to take any action in any case of dispute or legal proceeding;
to send you promotional emails;
to comply with any applicable law; and
any other purpose we advise to you at the time we collect your Personal Information or to which you subsequently agree.

You agree to allow us to verify the Personal Information you have supplied to us through whatever means we deem necessary. We will respect your right to privacy when undertaking any enquiries and will, where possible, contact you first to seek your consent. We may also use your Personal Information for our own statistical purposes, but we will not disclose, share, or sell your information to any third party other than in accordance with this Privacy Policy or as required by law.

We will add you to our promotional email database unless you request otherwise. If you would like to unsubscribe from receiving promotional emails from us, you may do so by following the link provided in our emails.

In what situations will we disclose your Personal Information?

We may share your Personal Information with our third party providers in the following instances:

with your consent;
when we reasonably believe that sharing your Personal Information is necessary to prevent imminent bodily harm or damage to property;
if we believe that you have abused your rights or performed any act that we reasonably believe violates any applicable law, rules, or regulations (in such cases, we may share your Personal Information with law enforcement or other competent authorities); or
if we organise the operation of the services within a different framework, or through another entity, provided that such entities agree to be bound by the provisions of this Privacy Policy with any necessary changes taken into consideration.

We are bound by the Privacy Act 1993 and will abide by that legislation. We are committed to ensuring the security of your Personal Information and will take reasonable precautions to protect it. If we use your Personal Information for any other reason than specified above, we will do so anonymously.

You are legally entitled to a copy of any Personal Information we hold about you pursuant to the Privacy Act 1993 by making a written request to our Privacy Officer. If you would like to access, correct, amend, or delete any Personal Information we hold about you, register a complaint, or simply want more information, please refer to our Contact Us section below.

We will not keep your Personal Information longer than is necessary on our system and will store Personal Information for up to 12 months from the last date of your active session on our Website or mobile application, except where a longer retention is required by law.

Who will we disclose your Personal Information to?

We may disclose your Personal Information to a related company or anyone else to whom you authorize us to disclose it.

We do not otherwise share your Personal Information without your consent, except where permitted by the Privacy Act 1993, unless we believe it is necessary:

to enforce the terms and conditions of this Website or any other agreements between us;
for us or other authorized agencies (including credit card facility providers) to detect, investigate, prevent, or address fraud, security, or technical issues;
to protect our property, legal rights, or that of others; or
for the management of Personal Information as outlined in this Privacy Policy.

How do we store and keep your Personal Information secure?

We take all reasonable steps to ensure the security of our systems and to protect your Personal Information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, as the services are provided via the internet, which is inherently insecure, these measures cannot provide absolute assurance.

If you need to contact us about the storage of your Personal Information, please contact our Privacy Officer using the details listed in our Contact Us section.

Any of our employees or contractors who provide services related to our information systems are obliged to respect the confidentiality and privacy of any Personal Information held by us about you. However, to the extent that we are liable under the Privacy Act 1993, we will not be held responsible for unauthorized access to your personal information.

Third Party Links

Occasionally, and at our discretion, we may include or offer third party products or services on our Website or mobile application. Third party websites have their own privacy statements, and their operators are responsible for their own privacy practices. We do not accept any responsibility for the content or activities on these third party websites.

If you have any concerns or questions, please contact our Privacy Officer at:

(email) info@fleetcheck.co.nz

(write to us) P.O Box 16923, Hornby, Christchurch; or

(telephone) 0064 026 88751

We may use cookies on this Website and mobile application, and we may from time to time also use third parties to analyse traffic. Cookies may be used by other websites when marketing to you. A cookie is a small data file stored on a device with a web browser (e.g. computer or iPad). It may contain information about your device, IP address, session, and online activity on our Website. Most browsers allow you to disable or reject cookies. If you do so, some functionality on our Website or mobile application may be limited, or it may take longer to use.

Governing Law

Any disagreement arising between us, including in relation to this Privacy Policy or any other matter, will be governed by the laws of New Zealand. By agreeing to be bound by this Privacy Policy, you submit to the non-exclusive jurisdiction of the New Zealand courts.